{"id":9564,"date":"2025-12-22T08:00:47","date_gmt":"2025-12-22T14:00:47","guid":{"rendered":"https:\/\/www.everylearnereverywhere.org\/?p=9564"},"modified":"2025-12-22T08:20:55","modified_gmt":"2025-12-22T14:20:55","slug":"students-want-both-technology-and-human-connection-listening-to-learners-2025","status":"publish","type":"post","link":"https:\/\/www.everylearnereverywhere.org\/es\/blog\/students-want-both-technology-and-human-connection-listening-to-learners-2025\/","title":{"rendered":"Students Want Both Technology and Human Connection: Listening to Learners 2025"},"content":{"rendered":"<p>The latest Listening to Learners report from Tyton Partners continues a multi-year effort to center student voices in the conversation about digital learning and student success. Drawing on survey data from thousands of learners, instructors, and administrators, the 2025 edition explores how students are navigating new technologies, shifting expectations for career readiness, and the continuing pressure on institutional resources.<\/p>\n<p>In general, each section of the report presents an opportunity to better understand gaps between faculty and student expectations. For example, significant portions are devoted to questions about AI tools, and it documents growing use by students. But it also shows that faculty \u201ctend to overestimate its current use among students. This disconnect reinforces the opportunity for blended support strategies that pair human guidance with AI-enabled tools.\u201d<\/p>\n<p>Cathy Shaw, managing director at Tyton Partners and one of the co-authors of the report, says faculty who read <a href=\"https:\/\/tytonpartners.com\/listening-to-learners-2025\/\">Listening to Learners 2025<\/a> will hear from students who are more career savvy than they\u2019re often given credit for, wary of AI replacing human judgment in grading, and eager for comprehensive, personal advising that connects academic progress with real-world goals. A common theme across all the major findings is that students want both technology and human connection. They value digital tools that make learning and advising more efficient, but they don\u2019t want those tools to replace meaningful relationships with instructors and advisors.<\/p>\n<h2>Learners are career savvy<\/h2>\n<p>Shaw says one notable result from the survey is \u201cthe level of awareness learners conveyed about the value of being able to demonstrate skills.\u201d For example, more than half of students are aware of non-degree credential options, nearly 90 percent express interest in NDCs, and they are four times more likely than advisors to want to discuss NDCs.<\/p>\n<p>The results suggest a large gap between what students want and what institutions provide when it comes to flexible, career-aligned pathways beyond the traditional degree. \u201cI thought that was surprising, maybe because I wasn&#8217;t that career focused when I was in my four-year college experience,\u201d Shaw says. \u201cI think our learners are more sophisticated than some educators would give them credit for.\u201d<a target=\"_blank\" href=\"https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-image-2.png\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-9565 size-full\" src=\"https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-image-2.png\" alt=\"Listening to Learners side by side bar graphs showing student's awareness of and interest in NDCs compared to career services approach to NDCs.\" width=\"512\" height=\"350\" srcset=\"https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-image-2.png 512w, https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-image-2-300x205.png 300w, https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-image-2-18x12.png 18w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><\/p>\n<h2>Students don\u2019t want AI grading their work<\/h2>\n<p>A clear signal from the survey is that \u201cstudents felt it doesn\u2019t matter if students themselves use AI frequently or not,\u201d Shaw says. \u201cThey just don\u2019t want faculty to be using generative AI to grade. That\u2019s probably where these results impact teaching and learning the most.\u201d<\/p>\n<p>Even among daily AI users about a third of students are against instructors using AI for grading. While institutions explore ways to use AI to ease faculty workloads, students \u2014 even those experimenting with AI themselves \u2014 strongly prefer that a human make the final call on their grades.<\/p>\n<p>\u201cWe&#8217;re not talking about feedback, we&#8217;re talking about actually assigning a grade,\u201d Shaw says.<\/p>\n<h2>Students show critical thinking by verifying AI outputs<\/h2>\n<p>High awareness does not automatically equal high trust. Students spend more time than faculty checking LLM outputs, \u201cand it\u2019s encouraging that they are mindful that they need to do so,\u201d Shaw says.<\/p>\n<p>The report proposes two possible explanations for this: \u201cThis verification gap may reflect students\u2019 greater familiarity with genAI use and reinforces why genAI hasn\u2019t fully displaced human-centered supports. Alternatively, this data may point to instructors\u2019 greater subject matter expertise \u2014 when you\u2019re confident in the right output, checking for it takes less time.\u201d<\/p>\n<h2>Students want comprehensive advising<\/h2>\n<p>As noted above, students are much more likely than advisors to see non-degree credentials as an important topic of discussion in advising sessions. There are similar gaps between students and advisors on topics like campus safety and financial issues. While students are eager to discuss them, advisors are much less likely to prioritize those topics than course selection, registration, and degree progress.<a target=\"_blank\" href=\"https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-blog-image-1.jpg\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-9566 size-full\" src=\"https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-blog-image-1.jpg\" alt=\"Listening to learners bar chart displaying student and academic advisor perspectives on essential topics to cover.\" width=\"512\" height=\"397\" srcset=\"https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-blog-image-1.jpg 512w, https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-blog-image-1-300x233.jpg 300w, https:\/\/www.everylearnereverywhere.org\/wp-content\/uploads\/Listening-to-Learners-blog-image-1-15x12.jpg 15w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><\/p>\n<p>Those gaps suggest universities should consider directing their limited resources toward technology that makes short advising meetings less transactional and more personal, says Shaw: \u201cRegistration or progress toward graduation are knowable by looking at a dashboard. An advisor or a student could plan for an advising meeting, with the right access to these kinds of tools, and then that session with an advisor could be a richer conversation.\u201d<\/p>\n<h2>Faculty can play a vital role in connecting students to support services<\/h2>\n<p>The report notes that awareness of student support resources is particularly low among some students and that students cannot benefit from tutoring, financial aid help, or mental health resources they don\u2019t know exist. Shaw encourages faculty to help close this gap. \u201cIt\u2019s actively reminding them of what\u2019s available since faculty get more face time with students than support providers themselves,\u201d she says.<\/p>\n<p>When instructors know how to point students toward campus resources, they can play an important part in keeping students on track. For institutions, this suggests investing in robust support services and making sure faculty are informed and empowered to refer students, extending the reach of those services without adding more staff.<\/p>\n<h2>Lasting change requires top-level leadership and trusted data<\/h2>\n<p>The report finds that over three-quarters of institutions do not report encouraging disaggregation of course-level data. Many lack clear responsibility for maintaining data quality, illuminating how effective change depends on leadership alignment and trustworthy data practices.<\/p>\n<p>Shaw says, \u201cYou need the person at the top, the provost, to really say, \u2018We need to make these changes.\u2019 That top-down attention is the secret sauce.\u201d She adds that for any data-driven initiative, \u201cyou need a CIO or CTO who can ensure data hygiene. If the data is unreliable, no amount of provost-level attention will change things.\u201d<\/p>\n<a href=\"https:\/\/tytonpartners.com\/listening-to-learners-2025\/\" title=\"Listening to Learners 2025 \" target=\"_blank\" class=\"btn false\">Read more insights from Listening to Learners 2025 <\/a>","protected":false},"excerpt":{"rendered":"<p>The latest Listening to Learners report from Tyton Partners continues a multi-year effort to center student voices in the conversation about digital learning and student success. Drawing on survey data <a href=\"https:\/\/www.everylearnereverywhere.org\/es\/blog\/students-want-both-technology-and-human-connection-listening-to-learners-2025\/\" class=\"more-link\">&#8230;<\/a><\/p>","protected":false},"author":13,"featured_media":9567,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Students Want Both Technology and Human Connection: Listening to Learners 2025 - Every Learner Everywhere\u00ae<\/title>\n<meta name=\"description\" content=\"The latest Listening to Learners report continues effort to center student voices in digital learning and student success.\" 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